Summary
Overview
Work History
Education
Skills
Timeline
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Keidra Smith

Pensacola,FL

Summary

Conscientious Certified Pharmacy Technician known for high productivity and efficient task completion. Skilled in medication dispensing, patient communication, and maintaining accurate pharmacy records. Excel in time management, problem-solving, and teamwork to deliver reliable support to pharmacists and exceptional care to patients. Certified Pharmacy Technician with background in retail and hospital settings. Experience includes medication dispensation, customer service and pharmacy operations management. Strengths lie in strong analytical skills, precise attention to details, thorough knowledge of drug interactions and side effects, coupled with commitment to patient safety. Previous work contributions include streamlining pharmacy operations, promoting team efficiency, and enhancing patient satisfaction levels.

Overview

4
4
years of professional experience

Work History

Certified Pharmacy Technician

Naval Hospital
Pensacola, FL
01.2024 - Current
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Conducted compliance packaging of prescribed medications into unit dose containers.
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Verified accuracy of patient information on prescription orders.
  • Maintained records of controlled substances dispensed according to state regulations.
  • Checked expiration dates on drug products prior to dispensing them to customers.
  • Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
  • Provided medication and other healthcare products to customers accurately and efficiently.

Registered Pharmacy Technician

CVS Pharmacy
Pensacola, FL
01.2021 - 12.2023
  • Provided customer service in the pharmacy, including answering questions about medications and health care items.
  • Answered telephones promptly and courteously, responding to inquiries or transferring calls as appropriate.
  • Assisted pharmacists with preparing and filling prescriptions for patients.
  • Participated in continuing education programs relevant to pharmacy operations.
  • Processed third-party claims electronically or manually as required by payer guidelines.
  • Compounded sterile products according to established protocols and safety standards.
  • Received incoming shipments of medications from wholesalers or manufacturers in accordance with company policies.
  • Maintained inventory levels by reordering drugs as needed.
  • Checked expiration dates on all medications regularly to ensure freshness of product.
  • Developed strong working relationships with physicians' offices regarding prescription refills.
  • Organized medication stock shelves alphabetically and numerically on a regular basis.

Education

High School Diploma -

Escambia High School
Pensacola, FL

Skills

  • Drug security
  • Pharmacy operations
  • Problem-solving skills
  • HIPAA
  • Drug Inventory Control
  • Prescription Management
  • Point of sale systems proficiency
  • FDA compliance
  • Medication Dispensing
  • Quality assurance and control
  • Prescription Verification
  • HIPAA Regulations
  • Team Collaboration

Timeline

Certified Pharmacy Technician

Naval Hospital
01.2024 - Current

Registered Pharmacy Technician

CVS Pharmacy
01.2021 - 12.2023

High School Diploma -

Escambia High School
Keidra Smith