Keira Lenahan
Houston
Summary
Dedicated individual with strong customer service skills, adept at multitasking and time management. Proven ability to create positive customer experiences in fast-paced environments. Recognized for high-quality work and adaptability to changing situations. Committed to contributing to team success and organizational growth.
Overview
5
5
years of professional experience
Work History
Executive Assistant
TYGGO LLC
Houston
06.2025 - Current
- Managed executive calendars and scheduled appointments efficiently.
- Coordinated travel arrangements and itineraries for senior leadership.
- Monitored and triaged incoming emails, ensuring timely responses to critical communications.
- Prioritized and screened calls for executives, facilitating focus on key clients and streamlining daily operations.
- Maintained confidential documents and ensured data integrity across systems.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Conducted research and collected and analyzed data to prepare reports and documents.
Manager
Journey Café
Kailua-Kona
08.2024 - 05.2025
- Developed staff schedules to ensure optimal coverage during peak hours and events.
- Trained and supervised staff on food safety and customer service best practices.
- Enforced customer service standards and resolved customer issues, contributing to improved guest satisfaction.
- Coordinated inventory management by ordering supplies and tracking stock levels to maintain operational efficiency.
- Maintained cleanliness standards throughout the café to enhance guest experience.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Upheld high standards of productivity and quality in operations.
- Typed, formatted and edited correspondence and other documents.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Team Member
Sweet Journey
Kailua-Kona
09.2021 - 08.2023
- Assisted customers with product selections and inquiries.
- Operated cash register and processed customer transactions efficiently.
- Prepared and served high-quality desserts and beverages.
- Collaborated with team members to ensure smooth operations.
- Followed food safety guidelines to ensure product quality.
- Adapted to multiple roles to meet team demands.
- Trained new team members using approved training materials and information.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning.
- Typed, formatted and edited correspondence and other documents.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
Education
GED -
Online
TX12-2026
Skills
- Calendar management
- Schedule management
- Time management
- Inventory management
- Quality assurance
- Staff training
- Customer service
- Effective communication
- Team collaboration
- Cross-functional teamwork
- Attention to detail
- Dependability
- Following instructions
Timeline
Executive Assistant
TYGGO LLC
06.2025 - Current
Manager
Journey Café
08.2024 - 05.2025
Team Member
Sweet Journey
09.2021 - 08.2023
GED -
Online