Keisha Hall
Paintsville,KY
Summary
- Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
- Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Apple Valley Sanitation, Inc.
01.2019 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Managed filing system, entered data and completed other clerical tasks.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
CAP 1 Associate
Walmart
05.2018 - 05.2019
- Improved store organization for easier product location and customer satisfaction.
- Maintained a clean and organized backroom environment to facilitate efficient operations and safety standards adherence.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Education
High School Diploma -
Johnson Central High School
Paintsville, KY05.2010
Skills
- Spreadsheet Management
- Clerical Support
- Invoice Processing
- Database Management
- Office Administration
- Bookkeeping
- Data Entry
- Mail handling
- Reception oversight
- Microsoft Word
- Excel spreadsheets
- Recordkeeping
- Billing and coding
- QuickBooks expert
- Customer Service
Timeline
Administrative Assistant
Apple Valley Sanitation, Inc.
01.2019 - Current
CAP 1 Associate
Walmart
05.2018 - 05.2019
High School Diploma -
Johnson Central High School
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