Keith Whitten
Troutville,VA
Summary
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.
Proficient [Counter parts salesman] familiar with a wide range of parts catalogs and computer database systems. Results-focused and outgoing with background in [International] models, parts and maintenance needs. Highly efficient and hardworking.
Overview
41
41
years of professional experience
Work History
Parts Counter Sales Person
Highway Motors
Roanoke, VA
04.2013 - Current
- Gathered pertinent information to place orders for [Parts] department, customers and [Diesel] mechanics.
- Assisted [Highway Motors] with cycle counting for inventory control.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Communicated product expertise and department process improvements to meet organizational goals.
- Gathered pertinent information to place orders for [Type] department, customers and [Type] mechanics.
- Assisted [Job title] with cycle counting for inventory control.
Assistant Parts Manager
Clark’s Truck Center
Underhill, VT
09.2012 - 03.2013
- Counter, phone and walk-in customer sales
- Shipping and receiving parts
- Handled core returns
- Inventory control and bin reorganization
- Assisted the outside sales team
- Received and placed orders
Parts Counter Sales Person
Highway Motors
07.1994 - 08.2012
- Gathered pertinent information to place orders for [Parts] department, customers and [Diesel] mechanics.
- Implemented process and procedural updates to uphold high standards of service and quality, as well as meet challenging sales objectives.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Assisted [Highway Motors] with cycle counting for inventory control.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Operated point of sales and parts lookup computer systems.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Parts Counter Sales Person
Virginia Truck Center
Roanoke, VA
11.1993 - 07.1994
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Operated point of sales and parts lookup computer systems.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Parts Counter Sales Person
McCormick International Inc.
Roanoke, VA
11.1991 - 11.1993
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Operated point of sales and parts lookup computer systems.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Parts Counter Sales Person
Johnson International Company
Roanoke, VA
07.1986 - 11.1991
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Operated point of sales and parts lookup computer systems.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Parts Counter Sales Person
Clark’s Truck Center
Underhill, VT
06.1984 - 07.1986
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Gathered pertinent information to place orders for [Parts] department, customers and [Diesel] mechanics.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Education
High School Diploma -
Essex Junction High School
Essex Junction, VT06.1982
Skills
- Customer service
- Communications
- Organization
- Operational improvement
- Revenue generation
Timeline
Parts Counter Sales Person
Highway Motors
04.2013 - Current
Assistant Parts Manager
Clark’s Truck Center
09.2012 - 03.2013
Parts Counter Sales Person
Highway Motors
07.1994 - 08.2012
Parts Counter Sales Person
Virginia Truck Center
11.1993 - 07.1994
Parts Counter Sales Person
McCormick International Inc.
11.1991 - 11.1993
Parts Counter Sales Person
Johnson International Company
07.1986 - 11.1991
Parts Counter Sales Person
Clark’s Truck Center
06.1984 - 07.1986
High School Diploma -
Essex Junction High School