Kelli Melvin
Assistant Property Manager
Mesquite,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Organized and dependable candidate with willingness to take on added responsibilities to meet team goals with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work History
Property Manager
Absolute Storage Management
Dallas, TX
11.2022 - 08.2023
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Followed up on delinquent tenants and coordinated collection procedures.
- Conducted regular inspections of both interior and exterior of properties for damage
- Introduced prospective tenants to types of units available and performed tours of premises
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
- Raised Google reviews from 2 stars to 4.9 while increasing occupancy from 32 percent to 76 percent
- Administered operations while personally handled basic maintenance issues and overseeing major renovations
Assistant Property Manager
Public Storage
Dallas, TX
04.2019 - 05.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Kept accurate records of all resident and tenant correspondence.
- Followed up on delinquent tenants and coordinated collection procedures
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Coordinated appointments to show marketed properties.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations
Sales Associate
Sears Parts And Service
Mesquite, TX
08.2017 - 12.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing welcoming store environment.
Education
Some College (No Degree) - Office Management
East Field Community College
Mesquite, TX 04.1994 - 12.1994
Skills
Property Management
Timeline
Property Manager
Absolute Storage Management
11.2022 - 08.2023
Assistant Property Manager
Public Storage
04.2019 - 05.2022
Sales Associate
Sears Parts And Service
08.2017 - 12.2019
Some College (No Degree) - Office Management
East Field Community College
04.1994 - 12.1994
Similar Profiles
Ed VickEd Vick
Property Manager at Absolute Storage ManagementProperty Manager at Absolute Storage Management
Rhonda WhiteRhonda White
Regional Manager at Absolute Storage ManagementRegional Manager at Absolute Storage Management
Lindsay GuyLindsay Guy
Customer Service Agent - Call Center at Absolute Storage ManagementCustomer Service Agent - Call Center at Absolute Storage Management