KELLIE ANN WHITTAKER
SOUTH JORDAN,UTAH
Summary
Dynamic sales professional with a proven track record at Pitney-Bowes, driving a 25% increase in sales through strategic client relationships and tailored solutions. Expert in account management and customer engagement, consistently exceeding targets while resolving complex issues. Adept at leveraging data analytics to enhance service efficiency and client satisfaction.
Overview
27
27
years of professional experience
Work History
Store Manager
EBAY INCORPORATED - SELF EMPLOYED - KELLIE'S STORE
Salt Lake City, Utah
01.2023 - Current
- Achieved Top Seller Status on more than 27 months out of 36 months so far.
- Achieved over 2000 sales with a seller rating of 99.4%, reflecting high customer satisfaction and trust.
- Sold thousands of dollars in products to customers, ensuring timely shipment and customer satisfaction.
- Marketed 900+ products online in eBay store, effectively competing with other sellers to increase visibility.
SALES REPRESENTATIVE - MAILING SYSTEMS
Pitney-Bowes Incorporated
Salt Lake City, Utah
01.2017 - 01.2023
- Managed client portfolios, boosting sales by 25% through tailored solutions.
- Exceeded quarterly targets consistently, enhancing client satisfaction.
- Exceeded quarterly targets consistently, enhancing client satisfaction.
- Developed strategic relationships, establishing long-term partnerships that enhanced client retention.
- Resolved complex client issues, increasing service efficiency and client satisfaction.
HIGH END PRINTING SYSTEMS ACCOUNT MANAGER
Xerox Corporation
Salt Lake City, Utah
01.2007 - 01.2017
- Managed high-end printing accounts, resulting in significant sales growth and improved client satisfaction.
- Managed key accounts to boost client retention, resulting in marked gains in sales and long-term partnerships.
- Analyzed client needs to tailor high-end printing solutions, enhancing customer satisfaction and driving repeat business.
- Developed strategic plans that increased market share and strengthened customer loyalty.
- Collaborated with cross-functional teams to deliver tailored solutions, driving client success.
- Resolved client issues efficiently, ensuring high retention rates and positive feedback.
- Analyzed market trends to identify opportunities for business expansion.
SALES REPRESENTATIVE-MAILING SYSTEMS
Pitney-Bowes Incorporated
Salt Lake City, Utah
01.2002 - 01.2007
- Managed client portfolios, increasing sales by delivering tailored solutions.
- Exceeded quarterly targets consistently, enhancing client satisfaction.
- Developed strategic relationships, fostering long-term partnerships.
- Resolved complex client issues, enhancing service efficiency and client experience.
- Implemented innovative sales techniques, contributing to significant revenue growth.
GROUP HOME MANAGER
WREN ROAD FACILITY-A Special Needs Group Home For Six Special Needs Individuals
01.1999 - 01.2002
- Stayed at the Wren Road Group Home on weekends and planned activities.
- Supported residents in meal preparation, budgeting, shopping, and engaging in recreational activities to enhance their daily living skills and social interactions.
- Managed all operational issues of the home to ensure a safe and supportive environment for residents.
- Assisted the resident with showering and prepared them for school.
- Help students/residents purchase clothing, budget for all of their needs.
- Coordinated family visits for residents to strengthen relationships and promote emotional well-being.
- Help them shop for groceries, plan for meals, assign chores, keep rooms clean.
Education
Bachelor’s Degree - Physical Education, Sociology
University of Utah
Salt Lake City, UT01-1987
Skills
- Client relationship management
- Account management
- Customer engagement
- Sales analytics
- Online marketing
- Growth strategies
- Problem resolution
- Leadership
- Calm under pressure
- Data entry
- Recordkeeping
- Verbal communication
Accomplishments
Top Performer - Pitney Bowes every year except one, over 120% and went to Presidents Club each year.
Top Performer at Xerox Corporation and won the Annual Sales Recognition Trip also to different places such as Hawaii, Puerto Rico, etc.
Top Performer at Xerox Corporation and won the Annual Sales Recognition Trip also to different places such as Hawaii, Puerto Rico, etc.
Timeline
Store Manager
EBAY INCORPORATED - SELF EMPLOYED - KELLIE'S STORE
01.2023 - Current
SALES REPRESENTATIVE - MAILING SYSTEMS
Pitney-Bowes Incorporated
01.2017 - 01.2023
HIGH END PRINTING SYSTEMS ACCOUNT MANAGER
Xerox Corporation
01.2007 - 01.2017
SALES REPRESENTATIVE-MAILING SYSTEMS
Pitney-Bowes Incorporated
01.2002 - 01.2007
GROUP HOME MANAGER
WREN ROAD FACILITY-A Special Needs Group Home For Six Special Needs Individuals
01.1999 - 01.2002
Bachelor’s Degree - Physical Education, Sociology
University of Utah