Kellie Parks
Woodstock,AL
Summary
Retail professional with extensive knowledge of fashion industry and current trends. Enjoys helping customers find stylish and affordable clothing and accessories.
Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Gifted in working with stressed, confused and upset individuals in need of benefits information and supportive guidance to navigate Type systems. Effective at operating within Type regulations and Type department guidelines to manage telephone calls, emails, letters and in-person requests for assistance.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Service Advisor
Long Lewis Auto Group
Alabaster , AL
12.2002 - Current
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
Service Advisor
Long Lewis Ford
Bessemer City, AL
11.1997 - 11.2020
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
- Maintained high customer satisfaction standards to meet or exceed targets.
Service Advisor
Town And Country Ford Louisville
Bessemer City, AL
08.2000 - 11.2002
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Developed estimates by costing materials, supplies and labor.
Education
Hueytown High School
Hueytown, AL08.1995
Skills
- Attention to Detail
- Building Customer Trust and Loyalty
- Performance Goals
- Customer Account Management
Accomplishments
- Achieved Result through effectively helping with Task.
- Resolved product issue through consumer testing.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Certification
- Certified Job Title, Company Name - Timeframe
- Area of certification, Company Name - Timeframe
- Area of certification Training - Timeframe
Timeline
Service Advisor
Long Lewis Auto Group
12.2002 - Current
Service Advisor
Town And Country Ford Louisville
08.2000 - 11.2002
Service Advisor
Long Lewis Ford
11.1997 - 11.2020
Hueytown High School
Similar Profiles
Wade JuliusWade Julius
Director of Finance at Long Lewis Auto GroupDirector of Finance at Long Lewis Auto Group
Blake DickeyBlake Dickey
Rental Department Manager at Long-Lewis Automotive GroupRental Department Manager at Long-Lewis Automotive Group
Matthew PhillipsMatthew Phillips
F&I Manager at Long Lewis of CullmanF&I Manager at Long Lewis of Cullman
Samuel KirkpatrickSamuel Kirkpatrick
Firefighter at Greenpond Fire and RescueFirefighter at Greenpond Fire and Rescue
Caleb GambleCaleb Gamble
State Trooper at Alabama Law Enforcement AgencyState Trooper at Alabama Law Enforcement Agency