Kelly Attwood
Norco,CA
Summary
Take-charge professional delivering support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes driving sales, maintaining customer relationships, data entry, social media management, and leads generator. Recognized for exemplary customer service and team collaboration.
Overview
12
12
years of professional experience
Work History
General Manager
Xponential Fitness
Yorba Linda, CA
06.2022 - 11.2023
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Delegated work to staff, setting priorities and goals.
Administrative Assistant
Healthy Meals Kitchen INC
Fountain Valley, CA
02.2020 - 06.2023
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Performed quality control checks on packaged meals.
- Labeled packages with appropriate information such as date, time, and product name.
- Created engaging content for multiple social media platforms, such as Tik Tok, Instagram, and Facebook.
- Analyzed data to measure the effectiveness of campaigns and adjust strategies accordingly.
Sales Associate
Xponential Fitness
Yorba Linda, CA
08.2021 - 06.2022
- Scheduled and posted content across multiple social media platforms.
- Greeted customers and provided exceptional customer service.
- Built relationships with customers to encourage repeat business.
- Maintained cleanliness of store environment including floors, windows, displays.
- Answered incoming telephone calls to provide store, products and services information.
Server Trainer
California Pizza Kitchen
Huntington Beach, CA
09.2011 - 10.2021
- Provided one-on-one support to ensure successful completion of training objectives.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Bachelor of Arts - Dance
California State University - Long Beach
Long Beach, CA05.2015
Skills
- Sales
- Advertising and Marketing
- Customer Retention
- Communication Skills
- Leader
- Report Drafting
- Multitasking
Timeline
General Manager
Xponential Fitness
06.2022 - 11.2023
Sales Associate
Xponential Fitness
08.2021 - 06.2022
Administrative Assistant
Healthy Meals Kitchen INC
02.2020 - 06.2023
Server Trainer
California Pizza Kitchen
09.2011 - 10.2021
Bachelor of Arts - Dance
California State University - Long Beach
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