Kelly Cristerna
Corona,CA
Summary
Service-oriented professional focused on delivering exceptional customer experiences to drive consistent revenue growth. Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Overview
9
9
years of professional experience
Work History
General Manager
Chipotle Mexican Grill
Corona, CA
05.2016 - 12.2024
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Designed sales and service strategies to improve revenue and retention.
- Effectively trained and developed my team
- Created a healthy work environment and culture
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created schedules and monitored payroll to remain within budget.
Education
Associate of Science - Business Administration
Southern New Hampshire University
Hooksett, NH11-2024
Skills
- Sales
- Team player
- Effective leader
- Consistently meet goals
- Motivation
- Goal setting
Bilingual/ Fluent in Spanish and English
Timeline
General Manager
Chipotle Mexican Grill
05.2016 - 12.2024
Associate of Science - Business Administration
Southern New Hampshire University