Kelly Galo
Frankford,DE
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
2
2
years of professional experience
Work History
Cashier
Bethany Blues Bbq Pit
03.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise.
- Maintained high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed.
Restaurant Hostess
Bethany Blues Bbq Pit
06.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
High School Diploma -
Indian River Highschool
Dagsboro, DE06-2024
Skills
- Customer assistance
- Attention to detail
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Order packaging
- Product restocking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Bethany Blues Bbq Pit
03.2023 - Current
Restaurant Hostess
Bethany Blues Bbq Pit
06.2022 - Current
High School Diploma -
Indian River Highschool
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