Summary
Overview
Work History
Education
Skills
Timeline
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Kelly Gorman

Leland,NC

Summary

Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property owners, tenants, and office staff to manage on-site activities. Focused on achieving occupancy goals and working closely with decision-makers for various needs. Well-qualified with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision-makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

15
15
years of professional experience

Work History

Property Manager

Navigate Realty
07.2023 - Current
  • Developing the Property Management Division for the Navigate Realty Company
  • Managing current properties operated for the company and bringing on new operating rental properties.
  • Organizing and creating marketing, informational, and contract documents for acquired owners of new rental properties, and new or current tenant's agreements.
  • Handle tenant complaints promptly and appropriately, calling in repairmen, and other support services.

Owner, Real Estate Broker and Property Manager

Celtic Management Group, LLC
03.2020 - Current
  • Cultivated sales development relationships with bankers, appraisers, lenders, realtors, mortgage companies, buyers, sellers, and renters by establishing long-term relationships
  • Maintained high referral rates and exceptional feedback from previous clients
  • Manage day-to-day business operations.
  • Established, optimized and enforced business policies to maintain consistency across industry operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Property Manager

Oak Island Accommodations
04.2022 - 07.2023
  • To be knowledgeable with the Vacation Rental Property Management Agreement as well as the Terms & Conditions of the Rental Agreement
  • To be relatively familiar with the Short-Term and Long-Term Management Agreements as well as the Short-Term and Long-Term Lease Agreements.
  • Familiarity with the North Carolina Rental Act, the North Carolina Real Estate Manual, and the North Carolina Association of REALTORS Property Management Legal Handbook to promptly and accurately refer to any of these when required.

Resale Specialist and Property Manager

Brunswick Forest Realty
10.2008 - 08.2019
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Solicited analyzed and coordinated bids for repairs, renovation, and general maintenance and repairs to keep facilities operational and stunning appearance.
  • Handled resident complaints and expedited all maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Educated clients, updated, and maintained documentation of lease and rental agreements files.

Education

Licensed North Carolina Real Estate Broker -

The Market Place Real Estate Academy
Wilmington, NC
12.2009

SUNY College At Plattsburgh
Plattsburgh, NY
01.2003

Associate of Arts -

Adirondack Community College
Queensbury, NY
01.2000

Skills

  • Property Management
  • Business Development
  • Maintenance Scheduling
  • Tenant Relations
  • Analytical problem solver
  • Strong interpersonal skills
  • Contract negotiation expertise
  • Excellent communication skills
  • Compelling leadership skills
  • Exceptional multi-tasking
  • Proficient in technological software systems such as Microsoft Office, Flex MLS, Google Docs, and Property Management Software: Track (TravelNet Solutions), OwnerRez, Hostaway, RMS, Breezeway, Point Central, Beyond, Key Data, and Tenant Cloud

Timeline

Property Manager

Navigate Realty
07.2023 - Current

Property Manager

Oak Island Accommodations
04.2022 - 07.2023

Owner, Real Estate Broker and Property Manager

Celtic Management Group, LLC
03.2020 - Current

Resale Specialist and Property Manager

Brunswick Forest Realty
10.2008 - 08.2019

Licensed North Carolina Real Estate Broker -

The Market Place Real Estate Academy

SUNY College At Plattsburgh

Associate of Arts -

Adirondack Community College

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Kelly Gorman