Kelly Quynh Lan Nguyen

Provide customer service,  take orders and make coffee, tea, and other drinks to customer specifications. Operate cash registers and credit card machines,  clean coffee machines, restrooms. 

Intern at Fairfax County Health Department for Regional Tobacco Control. Research on Tobacco Tax and Universities smoking policy. Created PowerPoint on chemicals in tobacco and flashcard game. 

Greeting and scheduling patients and visitors, calling patients to remind them of appointments, handle billing, answering calls, and file test results paperwork organized. 

Assist patient into the wait room,  take blood pressure,  weight, height, urine test and pregnancy test.  Fill out patient laboratory paperwork for blood test or other tests. 

 Maintain a clean office environment, clean room for the next patient, restocks all equipment for the office and clean and sterilize all surgical instruments. 

Responsible for maintaining guest service, generating sales,  merchandising, signing, pricing, cash register operations (POS) and loss prevention in adherence to all company policy/store standards. Answering any question customers has and find what they are looking for  to ensure smooth sale process and transaction. 

Greeting and scheduling patients and visitors, calling patients to remind them of appointments, handle billing, answering calls, and file test results paperwork organized.
Assist patient into the wait room,  take blood pressure,  weight, height, urine test and pregnancy test.  Fill out patient laboratory paperwork for blood test or other tests.
Maintain a clean office environment, clean room for the next patient, restocks all equipment for the office.

Welcome clients by greeting them in person and answering phones. Answer questions, take down messages for the accountant,  schedule  appointments. File tax documents, prepared and organized tax documents, assembly  tax files. Ship out mail and receive packages and distribute mail.