Kelly Teeden
Warren,RI
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
25
25
years of professional experience
Work History
Cosmetologist
Kist Salon And Spa
Seekonk, MA
09.2019 - Current
- Collaborated with other professionals in the beauty industry.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Bleached, dyed or tinted hair using applicator or brush.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Managed appointments through scheduling software program.
- Contacted customers about potential service upgrades, new services and account changes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Medical Records File Clerk
University Ear Nose and Throat
Providence, RI
06.2000 - 09.2024
- Safeguarded medical records to maintain patient confidentiality.
- Maintained positive working relationship with fellow staff and management.
- Collected, sorted, and distributed incoming correspondence and reports related to medical records.
- Maintained confidentiality of patient records in accordance with HIPAA regulations.
- Kept department clean, organized and professional.
- Pulled patient records and transferred information to appropriate parties.
Host
Trafford Restaurant
Warren, RI
08.2011 - 06.2019
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Received and recorded patrons' dining reservations.
- Built positive relationships with other front-of-house and kitchen staff.
- Answered phones promptly to record and confirm reservations.
- Spoke with patrons to drive satisfaction with food and service.
- Served as point-of-contact for resolving guest complaints or special requests.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Provided customers with accurate wait times and monitored waiting list.
Education
Graduate Certificate - Cosmetology
Paul Mitchell
Cranston, RI06-2018
GED -
Mt. Hope High School
Bristol01-2000
Skills
- Scheduling
- Complaint resolution
- Customer satisfaction measurement
- Computer Knowledge
- Typing knowledge
- Appointment confirmation
- Client greeting
- Medical filing
- Phone etiquette
Timeline
Cosmetologist
Kist Salon And Spa
09.2019 - Current
Host
Trafford Restaurant
08.2011 - 06.2019
Medical Records File Clerk
University Ear Nose and Throat
06.2000 - 09.2024
Graduate Certificate - Cosmetology
Paul Mitchell
GED -
Mt. Hope High School
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