Kelly Watts
Denver,CO
Summary
After many years working in the service industry I am committed to creating a welcoming atmosphere for guests and exceeding customer and management expectations. I pride myself on my excellent interpersonal skills and my ability to build and maintain relationships with the guests that I serve, resulting in return customers. I am highly motivated, detail-oriented, and constantly seeking opportunities for growth. I am confident that my experience and dedication make me an excellent fit for any serving or bartending position.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Thirsty Lion Gastropub
07.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
Server and Manager
Three Margaritas
06.2020 - 06.2024
- Managed and served in fast-paced environment, handled multiple priorities and learned new procedures
- Handled guest needs with upbeat attitude and attention to detail
- Delivered genuine hospitality and greeted customers upon arrival
- Processed orders and payments using POS system terminals and registers
- Effectively managed multiple tables and guest interactions simultaneously
- Performed opening and closing duties such as setting tables and restocking supplies
- Monitored employee work to assess performance and identify knowledge gaps.
Server
Papa Joses Union Cafe
04.2018 - 06.2020
- Listened to guest needs and responded promptly for personalized service
- Kept food service and preparation areas clean and neat
- Memorized menu additions, changes and limited offerings
- Delivered food and beverages promptly to customers
- Processed credit card transactions, gift cards and cash payments.
Host/ Server
Angelos Pizza
05.2015 - 02.2018
- Coordinated waitstaff to balance workload between restaurant sections
- Anticipated guest needs for personalized and seamless service
- Monitored dining area to track seating availability, service and occupancy
- Kept food service and preparation areas clean and neat
- Explained details for new menu items and daily specials
- Delivered food and beverages promptly to customers.
Education
High School -
Pueblo West High School
Pueblo, Colorado05.2016
Skills
- Order Management
- Guest Engagement
- Team member support
- Strong Work Ethic
- Stress Management
- Menu Memorization
- Positive Attitude
Certification
TIPs
Food service handler card
Timeline
Server
Thirsty Lion Gastropub
07.2024 - Current
Server and Manager
Three Margaritas
06.2020 - 06.2024
Server
Papa Joses Union Cafe
04.2018 - 06.2020
Host/ Server
Angelos Pizza
05.2015 - 02.2018
High School -
Pueblo West High School
TIPs
Food service handler card
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