Kelly Wenrich
Womelsdorf,PA
Summary
Dynamic Surgical Coordinator with over 20 years at Carim Eye & Retina Center, adept at enhancing patient experiences through exceptional communication and meticulous attention to detail. Proven ability to resolve discrepancies pre-surgery and foster strong relationships, ensuring professionalism and confidentiality throughout the surgical process. Efficient in data entry and logistics management.
Overview
22
22
years of professional experience
Work History
Surgical Coordinator
Carim Eye & Retina Center/ Galiani Ophthalmology
06.2003 - Current
- Efficiently managed high volume caseloads for multi Physician surgical practice while maintaining meticulous attention to detail in scheduling logistics and documentation.
- Conducted thorough chart reviews prior to surgery, identifying potential issues or discrepancies requiring resolution before proceeding with procedures.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Addressed Patient questions and concerns to their understanding and satisfaction.
- Improved patient experience by efficiently coordinating pre-operative preparations and post-operative follow-up care.
- Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
- Developed and maintained relationships with patients during 20+ years of employment, became a source of familiarity for patients which provided comfort and stability.
Education
High School Diploma -
Schuylkill Haven High School
Schuylkill Haven, PADiploma - Medical Assistant
Berks Technical Institute
Wyomissing, PASkills
- Strong communication skills
- Policy Confirmation Skills
- Professionalism and confidentiality
- Personable and Polite
- Data entry efficiency
- Excellent time management
Timeline
Surgical Coordinator
Carim Eye & Retina Center/ Galiani Ophthalmology
06.2003 - Current
High School Diploma -
Schuylkill Haven High School
Diploma - Medical Assistant
Berks Technical Institute
Similar Profiles
Autumn MacLeanAutumn MacLean
Certified Ophthalmic Assistant/Supervisor at Carim Eye & Retina CenterCertified Ophthalmic Assistant/Supervisor at Carim Eye & Retina Center
Jodi KurtzJodi Kurtz
BUSINESS MANAGER at CARIM EYE AND RETINA CENTER & STATE HILL SURGICENTERBUSINESS MANAGER at CARIM EYE AND RETINA CENTER & STATE HILL SURGICENTER
Kelly WenrichKelly Wenrich
Opthalmic Technician at Carim Eye and Retina CenterOpthalmic Technician at Carim Eye and Retina Center