Kelly Rose Benjamin
Orono,Maine
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Surgical Technology position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Store Manager
Riverside House of Pizza
01.2020 - Current
- Cooking on the grill and making pizzas
- Interacted well with customers to build connections and nurture relationships.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Provided excellent customer service, promoting membership loyalty and increasing customer satisfaction rates.
Expo/Hostess
The Salt Box
08.2018 - 09.2019
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
Education
Associate of Applied Science - Surgical Technology
Eastern Maine Community College
Bangor, ME12.2023
Certified Early Childhood Assistant - Early Childhood Education
Hancock County Technical Center
Ellsworth, ME06.2019
High School Diploma -
Sumner Memorial High School
Sullivan, Me06.2019
Skills
- Competitor Monitoring
- Partnership Building
- POS Systems
- Personnel Development
- Report Generation
- Employee Training
- Risk Management
- Customer Service Management
- Hourly Shift Management
- Systems and Software Expertise
- Team Leadership
- Problem-Solving
- Bank and Safe Deposits
- Strategic Thinker
Certification
- CPR/ First Aid Certified
- Blood Borne Pathogens
- CECA certification
- First place at SkillsUSA Maine early childhood education
References
Mike Poirier, (207)-422-9900, Owner of The Salt Box Jimmy Kotsias, (207)-659-0068, Owner of Riverside House of Pizza
Timeline
Store Manager
Riverside House of Pizza
01.2020 - Current
Expo/Hostess
The Salt Box
08.2018 - 09.2019
Associate of Applied Science - Surgical Technology
Eastern Maine Community College
Certified Early Childhood Assistant - Early Childhood Education
Hancock County Technical Center
High School Diploma -
Sumner Memorial High School
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