Kelsey Andes
Wichita,KS
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
5
5
years of professional experience
Work History
Server
Sheets Creek
Wichita, KS
10.2024 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Server
Deanos Grill and Tapworks
Wichita, KS
12.2019 - 06.2023
- Provided excellent customer service to ensure satisfaction.
- Stayed informed about daily specials, new menu items, promotions.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Education
High School Diploma -
Kapaun Mt Carmel
Wichita, KS05-2020
Skills
- Daily specials memorization
- Calm demeanor
- Cash handling
- Memory retention
- Guest relations management
- Strong work ethic
- Positive guest interactions
- Effective customer upselling
- Upselling techniques
- Order accuracy
- Multitasking and organization
Timeline
Server
Sheets Creek
10.2024 - Current
Server
Deanos Grill and Tapworks
12.2019 - 06.2023
High School Diploma -
Kapaun Mt Carmel
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