Kelsey Espitia
King,NC
Summary
I have developed skills in a fast-paced digital retail environment, specializing in customer engagement and digital tools. Seeking to transition into a new field where these skills can be applied effectively. Equipped to bring a customer-centric approach and technological proficiency to new opportunities.
Overview
4
4
years of professional experience
Work History
Digital Shopper
Walmart
05.2023 - Current
- Assisted customers in navigating online shopping and finding desired products.
- Developed familiarity with digital merchandising tools to enhance user experience.
- Collaborated with team members to ensure timely fulfillment for customers orders.
- Resolved issues and engaged with customers to give them their best shopping experience.
Cashier
Food Lion
11.2021 - 05.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained clean and organized checkout areas to enhance customer experience.
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
- Greeted customers entering the store and responded promptly to customer needs.
Education
Associate of Arts - Health Tech
Forsyth Technical Community College
Winston-Salem, NC05-2027
Skills
- Customer service
- Attention to detail
- Planning and organization
- Strong interpersonal skills
- Positive attitude
- Strong work ethic
- Verbal and written communication
Timeline
Digital Shopper
Walmart
05.2023 - Current
Cashier
Food Lion
11.2021 - 05.2023
Associate of Arts - Health Tech
Forsyth Technical Community College