Kelsey Isakson
Burnsville,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
B&F Fastener Supply
01.2015 - 2016
- Processed daily check and wire deposits, ensuring accurate application to customer invoices.
- Managed entry of vendor invoices into company software, supporting timely Accounts Payable operations.
- Apply daily check and wire deposits to correct customer's invoices.
- Executed office tasks, including filing, data entry, mail processing, and directing phone calls, to maintain smooth office operations.
- Assist with audits, fact checks and resolving tax and account discrepancies.
Pharmacy Technician
CVS Pharmacy
08.2024 - 10.2026
- Prepared medication fills, labels, and packaging for pharmacist review and final dispensing.
- Processed prescription orders accurately using pharmacy dispensing systems and pharmacist verification workflows.
- Entered patient and prescription data while maintaining accuracy and confidentiality requirements.
- Assisted customers with prescription pickup, insurance questions, and basic pharmacy service support.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Assistant Manager
Pizza Man
01.2010 - 01.2023
- Resolved customer issues, ensuring overall satisfaction and loyalty.
- Maintaining an overall management style that follows company best practices.
- Resolving customer issues to their overall satisfaction.
- Provided leadership and direction, fostering a motivated and productive team environment.
- Maintaining stores to standards, including stocking and cleaning.
- Completing tasks assigned by the ownership accurately and efficiently.
- Conducted nightly cash counts to ensure accuracy and accountability.
- Managed incoming phone calls across multiple lines to assist customers.
Receptionist
Finken Water via Doherty Top Talent
01.2019 - 01.2020
- Answered incoming calls and directed to appropriate personnel, ensuring efficient communication flow.
- Organized incoming mail by categorizing and distributing to appropriate departments., slice and open all payments, apply payments to correct accounts.
- Answered inbound calls and routed inquiries to appropriate departments.
- Greeted visitors and managed front desk check-in with professionalism.
Office Assistant
Metro Metals Corp
01.2016 - 01.2017
- Organized hard copies of data for efficient retrieval.
- Enter and update information into relevant databases.
- Recorded information accurately for efficient processing., processing, and filing forms.
- Store hard copies of data in an organized manner to optimize retrieval.
- Processed invoices, verified coding, and routed documents for timely approval.
Education
High School Diploma -
Irondale High School
New BrightonSkills
- Office administration
- Database management
- Vendor invoice processing
- Computer skills
- Customer service
- Meticulous attention to detail
- Correspondence writing
- Proficient in Microsoft Office
Timeline
Pharmacy Technician
CVS Pharmacy
08.2024 - 10.2026
Receptionist
Finken Water via Doherty Top Talent
01.2019 - 01.2020
Office Assistant
Metro Metals Corp
01.2016 - 01.2017
Administrative Assistant
B&F Fastener Supply
01.2015 - 2016
Assistant Manager
Pizza Man
01.2010 - 01.2023
High School Diploma -
Irondale High School