Kelsey Wray

I am currently a medical front office supervisor at Dr. Murray Joiner and Associates, I also do medical records, front desk, and referrals. I have worked in the medical field for 7 years. My job duties include, enhancing patient flow and reducing wait times. I am skilled in HIPAA compliance and exceptional communication, I foster teamwork and ensure accurate documentation, delivering a positive experience for patients while managing complex interactions with empathy and professionalism, answering inbound calls, confirming, rescheduling and cancelling patient appointments, managing multiple providers schedules, updating insurance information and also ensuring all patient information is up to date.