Kelslyn Macleod
Wilmington,NC
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Bolton Street Tavern
06.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, and handle bills.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor/manager
The Works in Amherst
05.2020 - 09.2023
- Oversaw daily operations of the cafe, ensuring smooth workflow and timely completion of tasks.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Learned multiple positions in the job, such as cooking food, making coffee drinks, and managing cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Education
Amherst Regional High School
Amherst, MA06.2023
Skills
Hospitality service expertise
Timeline
Server
Bolton Street Tavern
06.2024 - 08.2024
Supervisor/manager
The Works in Amherst
05.2020 - 09.2023
Amherst Regional High School
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