KEMAL ALI TILKI
Salute
Boynton Beach
1
Language
1
Certification
7
years of professional experience
Detail-oriented hospitality professional with a strong record in delivering exceptional customer service. Focused on teamwork and adaptability, effectively managing multiple tasks while addressing customer inquiries. Maintains organized and clean workspaces, contributing to overall operational efficiency.
Work History
Server
9 Months- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently while maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained and mentored new servers on restaurant protocols and menu knowledge.
Captain Waiter
1 Year 6 Months- Delivered high-touch guest service in an upscale setting, building repeat clientele.
- Trained new front-of-house staff in upselling and service protocols, enhancing team expertise and guest experience.
- Coordinated large parties and private dining experiences, improving service flow and guest satisfaction.
- Applied upselling techniques, contributing to increased average check totals and revenue.
Server
2 Years- Delivered personalized service in fast-paced fusion dining environment to enhance guest experience.
- Assisted guests with menu selections, highlighting specials and pairing options to increase sales.
- Processed transactions accurately and maintained detailed knowledge of all offerings.
- Enhanced team performance by mentoring incoming servers in best practices., sharing service techniques and product knowledge.
Server Trainer
3 Years 8 Months- Mentored new staff on guest service standards and sales-driven performance, enhancing overall service quality.
- Collaborated with management to identify and implement guest experience improvements, fostering a positive dining atmosphere.
- Partnered with management to identify guest experience improvements.
- Resolved customer concerns with professionalism, boosting satisfaction and enhancing guest retention.
Education
Bachelor of Science (B.S.) - Industrial Design
Skills
Upselling techniques
Menu Knowledge
Client Relationship Building
Menu Development
Team leadership
Communication skills
Customer Engagement
Certification
Florida food handler
Florida responsible alcohol vendor
Languages
Turkish
Professional Working
Timeline
Server
THE VINETA HOTEL
11.2025 - CurrentRead More
Captain Waiter
Salute
02.2025 - CurrentRead More
Server
Stage / Ela Curry & Cocktails
02.2023 - 02.2025Read More
Server Trainer
Restoration Hardware
05.2019 - 01.2023Read More
Art Institute of Fort Lauderdale
Bachelor of Science (B.S.) from Industrial Design
Read More