Kendal Dillingham
Weaverville,NC
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Cashier
Ingles Markets Inc
Weaverville, NC
10.2023 - Current
- Balanced daily transactions on a computerized point-of-sale system.
- Resolved customer complaints professionally in accordance with company policy.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Accepted cash and credit card payments, issued receipts and provided change.
- Used suggestive selling techniques to promote add-on sales.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Greeted customers promptly and responded to questions.
Cashier
Walmart
Weaverville, NC
05.2022 - 06.2023
- Resolved customer complaints professionally in accordance with company policy.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer inquiries regarding store policies and procedures.
- Helped customers find specific products, answered questions, and offered product advice.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
North Buncombe High School
Weaverville, NC01-2024
Skills
- Customer Assistance
- Staff Training
- Guest inquiries
- Loyalty Program Promotion
- Written and verbal communication
- Conflict Resolution
Accomplishments
- Graduated High school with honors
References
References available upon request.
Timeline
Cashier
Ingles Markets Inc
10.2023 - Current
Cashier
Walmart
05.2022 - 06.2023
High School Diploma -
North Buncombe High School
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