Kendall Pelzer
Bettendorf ,IA
Summary
Proven Inside Sales Representative with a track record of enhancing sales revenue through exceptional customer service and insightful product recommendations. At Crescent Electric Supply, leveraged analytical problem-solving and relationship management skills to boost client satisfaction and loyalty. Specialized in OEM industrial sales, demonstrating adept multi-tasking and a clear, articulate phone manner.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
31
31
years of professional experience
Work History
Inside Sales Representative
Crescent Electric Supply
07.2020 - 11.2024
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve my customers and maximize sales potential.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Inside Sales Representative
GE Supply / GEXPRO
01.1995 - 07.2020
- OEM for Industrial Sales / Automation for GE Zenith, GE Burlington, AT&T, Badger Pipeline. Overseen redundancy projects targeted for protection of information and main servers for national cellular companies including Sprint, Verizon and AT&T. Also re-located all United Healthcare paper records onto computer servers for HIPA and information protection.
- In January 2010 I relocated with my family to the Quad City area to open new GEXPRO branch located in Davenport. As a Tier 1 distributor for Alcoa/Arconic I worked directly on the Ford Automotive expansion and established six new production lines. Ran three storerooms located onsite that implemented new technology to identify replacement parts expediently.
Inside Sales
Graybar Electric Co Inc
01.1994 - 01.1995
- Established a reputation as a knowledgeable and resourceful inside sales representative, resulting in increased client trust and loyalty. Directly handled OEM Industrial accounts for Atlas Electric, Remcor, 3M, Tootsie Roll and Electromotive. Completed project to reduce lead time on soda machines from two months to two weeks for the Olympics located in Atlanta, Georgia for Coca-Cola.
Education
Bachelor of Arts - Business
Augustana College
Rock Island, IL05-1992
Skills
- Exceptional customer service
- Cheerful and energetic
- Adept multi-tasker
- Driven
- Relationship building and management
- Analytical problem solver
- Solution coordination
- Clear and articulate phone manner
- Dependable
- Product Knowledge
- Stock management
Timeline
Inside Sales Representative
Crescent Electric Supply
07.2020 - 11.2024
Inside Sales Representative
GE Supply / GEXPRO
01.1995 - 07.2020
Inside Sales
Graybar Electric Co Inc
01.1994 - 01.1995
Bachelor of Arts - Business
Augustana College
Similar Profiles
Mohamed HafezMohamed Hafez
Regional Distribution Center Supervisor at Crescent Electric Supply CompanyRegional Distribution Center Supervisor at Crescent Electric Supply Company
Benjamin HernandezBenjamin Hernandez
Warehouse Mananger at Crescent Electric SupplyWarehouse Mananger at Crescent Electric Supply
Travis SweetTravis Sweet
National Sales Manager of Renewable Solutions at Crescent Electric Supply CompanyNational Sales Manager of Renewable Solutions at Crescent Electric Supply Company