Kendra Black
TA Travel Center
SPRING,TX
24
years of professional experience
Experienced shift leader with a strong background in team leadership, cash handling, and customer service. Known for keeping operations smooth, solving problems quickly, and maintaining reliable service across busy shifts.
Work History
Shift Leader
1 Year 2 Months- Led shift operations, ensuring smooth customer service across store, fuel, and food service areas.
- Supervised cashiers and frontline staff, assigning tasks and reinforcing service standards.
- Monitored cash handling, register accuracy, and safe drawer reconciliation procedures.
- Coordinated restocking, merchandising, and inventory checks to maintain stocked sales floor.
Live-In House Manager
12 Years 2 Months- Oversaw daily household operations, ensuring smooth residential routines and consistent rule enforcement.
- Coordinated meal preparation, cleaning schedules, and supply restocking to maintain safe living conditions.
- Communicated resident needs and concerns to clinical staff, supporting coordinated recovery plans.
- Managed transportation for appointments, errands, and program-related commitments with reliability.
Housekeeping Supervisor
9 Years 3 Months- Supervised housekeeping staff to maintain clean, sanitary patient rooms and common areas.
- Coordinated daily cleaning assignments, staffing coverage, and shift priorities for consistent service.
- Inspected rooms and facilities to verify compliance with infection control and safety standards.
- Trained team members on cleaning procedures, equipment use, and chemical handling requirements.
Education
GED
Skills
Customer service
Cash handling
Customer service focus
Flexible schedule
Team motivation
Cash management
Team leadership
Problem-solving
Timeline
Shift Leader
TA Travel Center
08.2025 - CurrentRead More
Live-In House Manager
Lantern Recovery
06.2013 - 08.2025Read More
Housekeeping Supervisor
Recovery Solutions
01.2003 - 04.2012Read More
Lone Star College
GED
Read More