Summary
Overview
Work History
Education
Skills
Timeline
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Kendra Dye

Charleston,WV

Summary

Knowledgeable Certified Medical Assistant with exceptional background over 5 years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care. Adept at managing multiple responsibilities and tasks in a fast-paced environment.

Overview

7
7
years of professional experience

Work History

Certified Medical Assistant

CAMC Pediatric Specialists
Charleston, WV
06.2019 - Current
  • Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
  • Collected, labeled and stored laboratory specimens properly prior to testing.
  • Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Responded to patient callbacks and phone-in prescription refill requests.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Contacted medical facilities to schedule patients for admission.
  • Answered phones, scheduled appointments, greeted patients and ordered supplies.
  • Collected urine samples from patients for drug screens or pregnancy tests when necessary.
  • Incorporated outside records into charts and EHR.
  • Answered patient calls promptly and directed inquiries to the appropriate department when needed.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Supervisor/Cashier

Kroger
Elkview, WV
05.2017 - 06.2019
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Identified needs of customers promptly and efficiently.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.

Education

High School Diploma -

Sissonville High School
Sissonville, WV
05-2019

Certified Medical Assistant - Medical Assisting

Ben Franklin Career & Technical Education Center
Dunbar, WV
05-2019

Skills

  • Medical Coding
  • Inventory and Supply Management
  • Medical Terminology
  • Clinical Applications
  • HIPAA Compliance
  • Specimens Collection and Processing
  • Vital Sign Monitoring
  • Medical Records Management
  • Patient Documentation
  • Patient Scheduling
  • Data Entry
  • Maintaining Confidentiality
  • Adaptable
  • Immunization Administration
  • CPR
  • Medical Terminology Proficiency
  • Electrocardiography (EKG)
  • Electronic Medical Records

Timeline

Certified Medical Assistant

CAMC Pediatric Specialists
06.2019 - Current

Supervisor/Cashier

Kroger
05.2017 - 06.2019

High School Diploma -

Sissonville High School

Certified Medical Assistant - Medical Assisting

Ben Franklin Career & Technical Education Center

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Kendra Dye