Kendra Martin
Duluth,GA
Summary
Experienced professional with a strong focus on team collaboration and achieving results. Seeking a position in the retail industry to enhance customer and retail skills for career growth. Skilled in inventory management, logistics, maintaining stock accuracy, efficient organization, and timely replenishment. Adaptable to changing needs with excellent problem-solving skills and a strong work ethic.
Overview
6
6
years of professional experience
Work History
Customer Service Agent
Arise
Atlanta, GA
08.2020 - 08.2021
- Managing large amounts of inbound and outbound calls in a timely matter
- Also, it consists of answering questions and concerns about the company’s products and services as well keeping records of comments and complaints
Stock Associate
American Eagle
Buford, GA
04.2023 - 05.2024
- Removing merchandise from boxes, inspecting new merchandise for damages
- Placing inventory in storage areas
- Filling shelves and racks with new products
- Disposing of empty boxes, packaging, etc
Retail Associate
Rainbow
Lawrenceville, GA
08.2021 - 04.2023
- Operating cash registers, placing out stock, maintaining the sales floor appearance, directing customers to the merchandise and answering any questions they may have
Game Attendant
Main Event Entertainment
Atlanta, GA
10.2019 - 08.2020
- Assisting guests with arcade games, laser tag, and other gaming needs
- Helping with transactions, as well as keeping the gaming areas clean
Night Auditor
Quality Inn and Suites
Union City, GA
01.2018 - 01.2019
- Greeting customers upon arrival, providing them with any information they may need to enjoy their stay
- Audit and balance reports from the day shift, schedule wake-up calls and reservations for the next day
- Prepare guest bills for next-day checkouts, balance cash drawers and record receipts
Education
BACHELOR’S DEGREE - BUSINESS ADMINISTRATION/ MANAGEMENT
Strayer University
GA, USA01.2019
HIGH SCHOOL DIPLOMA -
Miller Grove High School
GA, USA01.2014
Skills
- Product Knowledge
- Time Management
- Customer Service
- Cash Handling
- Stock Replenisher
- Exceptional communication
- Computer Literacy
Accomplishments
- Distinguished member of the National Society of Collegiate Scholars
Timeline
Stock Associate
American Eagle
04.2023 - 05.2024
Retail Associate
Rainbow
08.2021 - 04.2023
Customer Service Agent
Arise
08.2020 - 08.2021
Game Attendant
Main Event Entertainment
10.2019 - 08.2020
Night Auditor
Quality Inn and Suites
01.2018 - 01.2019
BACHELOR’S DEGREE - BUSINESS ADMINISTRATION/ MANAGEMENT
Strayer University
HIGH SCHOOL DIPLOMA -
Miller Grove High School
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