Kendra Roberts
Houston,TX
Summary
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
Overview
5
5
years of professional experience
Work History
Deli Manager
PilotCo
05.2020 - 11.2023
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
Cargo Handler
Swissport
01.2019 - 07.2020
- Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.
- Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
- Provided exceptional customer service by promptly addressing concerns, answering questions, and resolving issues related to cargo handling.
- Enhanced cargo handling efficiency by implementing streamlined processes and procedures.
Education
Associate Of Applied Business - Managerial Economics
Houston Community College
Houston, TX05.2016
Skills
- Customer Service
- Task Delegation
- Employee Supervision
- Inventory Management
Timeline
Deli Manager
PilotCo
05.2020 - 11.2023
Cargo Handler
Swissport
01.2019 - 07.2020
Associate Of Applied Business - Managerial Economics
Houston Community College