Kendrick Scott
Iva,SC
Summary
Well-rounded professional committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.
Overview
7
7
years of professional experience
Work History
Guest Advocate
Target
Anderson, SC
06.2021 - Current
- Assisted guests with inquiries and provided accurate product information.
- Engaged customers to enhance their shopping experience and foster loyalty.
- Adhered to safety protocols to ensure a secure shopping environment.
- Applied problem-solving skills to de-escalate conflicts and support positive experiences
- Collaborated with team members and leadership to maintain store operations.
Cart Attendant
BiLo Foods
Anderson, SC
07.2019 - 03.2021
- Collected and organized shopping carts from parking lot to store entrance.
- Assisted customers by providing directions and answering inquiries.
- Monitored cart inventory levels to meet customer demand effectively.
- Trained new staff on proper cart handling and safety procedures.
Education
Bachelor of Science - Sociology
Clemson University
Clemson, SC08-2026
Skills
- Customer service
- Effective communication
- Problem solving
- Team collaboration
- Conflict resolution
- Data analysis
Affiliations
- I have been able to manage my work load while being a full-time student.
Timeline
Guest Advocate
Target
06.2021 - Current
Cart Attendant
BiLo Foods
07.2019 - 03.2021
Bachelor of Science - Sociology
Clemson University