Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kennedy Clower

Lubbock,TX

Summary

Skilled assistant property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication and leadership abilities.

Overview

4
4
years of professional experience

Work History

Assistant Property Manager

Brickstone Villas
Lubbock, TX
06.2023 - 03.2024
  • Assisted property manager in leasing and marketing activities.
  • Created tenant files, maintained records of rental payments, and tracked lease agreements.
  • Ensured compliance with all applicable laws related to fair housing practices.
  • Prepared monthly financial reports for review by the property manager.
  • Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
  • Handled complaints from tenants regarding maintenance issues and resolved them promptly.
  • Developed new policies for tenant leases as well as procedures for handling rent payments and security deposits.
  • Advertised vacancies through various media outlets such as newspapers, websites, social media platforms.
  • Initiated eviction proceedings when necessary according to state law guidelines.
  • Processed applications received from prospective tenants verifying credit history, employment status.

Leasing Consultant

Raiders Walk Apartments
Lubbock, TX
06.2022 - 06.2023
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Detailed application requirements and answered questions from prospective tenants.
  • Leveraged sales and marketing strategies to increase traffic, maintain closing ratios and exceed leasing goals.
  • Used conflict resolution skills to quickly resolve issues among residents.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
  • Escalated critical issues to property manager to deliver immediate resolution.
  • Maintained accurate records of correspondence with and from tenants.
  • Contacted and followed up with tenants on renewal notices.

Sales Associate

The Buckle
Lubbock, TX
07.2020 - 06.2022
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Used technology resources to assist customers in locating and selecting items.

Education

Associate of Applied Science - Radiology

Clovis Community College
Clovis, NM
05.2019

Skills

  • Relationship Building
  • Organized Mindset
  • Telephone and email etiquette
  • Housing regulations
  • Records Management
  • Administrative Support

Timeline

Assistant Property Manager

Brickstone Villas
06.2023 - 03.2024

Leasing Consultant

Raiders Walk Apartments
06.2022 - 06.2023

Sales Associate

The Buckle
07.2020 - 06.2022

Associate of Applied Science - Radiology

Clovis Community College

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Kennedy Clower