Kennedy Moyer
Buffalo,NY
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
2
2
years of professional experience
Work History
Hostess
Local Grille
Williamsville, NY
02.2022 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Documented reservations and communicated changes to guests.
Lifeguard
Dockside Apartments
Williamsville, NY
05.2020 - 09.2021
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Checked pool and surrounding areas for hazardous conditions.
- Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
Cashier
Panera Bread
Williamsville, NY
01.2021 - 05.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Learned Kitchen and Drive Thru positions and provided backup at key times.
Education
High School Diploma -
Williamsville North High School
Buffalo, NY06.2022
Skills
- Guest Greeting and Seating
- Table Assignment Management
- Reservation Management
- Dining Reservations
- Team Player
- Table Bussing
Timeline
Hostess
Local Grille
02.2022 - Current
Cashier
Panera Bread
01.2021 - 05.2021
Lifeguard
Dockside Apartments
05.2020 - 09.2021
High School Diploma -
Williamsville North High School
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