Kenneth Cox
Lowes Home Improvement
CHATTANOOGA,TN
39
years of professional experience
Results-driven Assistant Store Manager with a proven track record in team management, customer service, and sales strategies. Expertise in operational improvements and employee training ensures high-performance teams and enhanced customer satisfaction.
Work History
Specialty Assistant Store Manager
4 Years 4 Months- Implemented visual merchandising standards to enhance product presentation and drive sales performance.
- Collaborated with department managers to optimize inventory management and product placement strategies.
- Assisted in managing daily store operations, ensuring efficient workflow and high customer satisfaction.
- Trained and mentored new employees on store policies, procedures, and best practices.
Operations Manager
5 Years 6 Months- Led cross-functional teams to implement operational improvements, increasing efficiency and productivity.
- Streamlined inventory management processes to enhance stock accuracy and reduce shortages.
- Developed training programs for staff, enhancing team performance and service quality.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
General Store Manager
2 Years 10 Months- Oversaw daily operations, ensuring efficient workflow and optimal staff performance.
- Developed and implemented training programs to enhance team productivity and customer service skills.
- Analyzed sales data to identify trends, driving strategic inventory management decisions.
- Managed budget allocations, optimizing resource distribution to maximize profitability.
Operations Manager
8 Years- Enhanced supply chain logistics through effective vendor relationships, ensuring timely deliveries and cost savings.
- Monitored key performance indicators to assess operational effectiveness and drive continuous improvement initiatives.
- Implemented safety protocols that reduced workplace incidents and ensured compliance with regulations.
- Coordinated scheduling and task assignments to optimize workflow and meet customer demand effectively.
General Manager
10 Years 10 Months- Developed and implemented strategic plans to enhance customer engagement and satisfaction.
- Managed budget allocation, optimizing resource distribution across departments.
- Led team training programs, fostering professional development and improving employee performance.
- Oversaw daily operations, ensuring efficient workflow and adherence to company standards.
- Developed and implemented strategies to increase sales and profitability.
Assistant Store Manager
7 Years 3 Months- Implemented strategies to enhance sales through effective product placement and merchandising.
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff on best practices in customer service and inventory management.
- Analyzed sales data to identify trends, optimizing stock levels and reducing waste.
Education
Associate of Arts - Developmental Psychology
High School Diploma
Skills
Store operations
Sales strategies
Promotions planning
Tech-savvy
Sales promotion
Task delegation
Customer service
Problem-solving
Time management
Tech-savvy
Team building and leadership
Goals and performance
Verbal and written communication
Employee engagement
Timeline
Specialty Assistant Store Manager
Lowes Home Improvement
04.2022 - CurrentRead More
Operations Manager
Lowes Home Improvement
09.2016 - 03.2022Read More
General Store Manager
Sears
10.2013 - 08.2016Read More
Operations Manager
Sears
09.2005 - 09.2013Read More
General Manager
Carlton Cards
10.1994 - 08.2005Read More
Assistant Store Manager
Revco Drugs
06.1987 - 09.1994Read More
Dalton State College
Associate of Arts from Developmental Psychology
Read More
Ringgold High School
High School Diploma
Read More