Kenneth Vargas
Hialeah,FL
Summary
DISTRICT MANAGER | REGIONAL MANAGER Fully bilingual; fluent in English and Spanish 20 + years of leadership experience in automotive and off-price retail, including 15 years as a district/regional manager, with a history of driving stores to unprecedented performance levels. Expertise in all areas of multi- unit leadership including sales, customer service, operations, P&L, training and leadership development (promoted 75+ individuals to higher levels), and new store development (opened 20+ stores). Won several awards for outstanding performance including 2 “CEO Awards” as a top-ranked manager in the company and 3 “District Manager of the Quarter” awards. Rated as “outstanding” or “exceeds expectations” on every performance evaluation in the last 5 years
Overview
19
19
years of professional experience
Work History
District Manager
Burlington Stores, Inc
07.2017 - Current
- Supervised 11 locations to enforce high-quality standards of operation.
- Located, developed and promoted talented employees to cultivate collaborative and hardworking leadership team.
- Drove sales for 11 stores in district, generating $170+ in annual volume.
- Developed 9 new locations between 2021 an 2022 from scratch by leveraging proactive leadership approaches and sound business acumen.
- Increased customer satisfaction scores by 10%.
Store Manager V
Burlington Stores, Inc.
Doral, FL
05.2013 - 07.2017
- Miami, dolphin mall
- Anage business sales strategy, stressing excellence in customer service, store operations, staffing, payroll, productivity & merchandising
- Motivate, coach and mentor a total of 214 associates with 7 direct managers and 13 supervisors
- In charge of the 3rd highest sales volume store in the company with over 40M in annual sales...
Store Manager
Burlington Stores, Inc.
Caguas, PR , Puerto Rico
11.2012 - 05.2013
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Coached sales associates in product specifications, sales floor presentations and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed and interpreted store trends to facilitate planning.
Store Manager
Burlington Stores, Inc.
Manati, Puerto Rico , Puerto Rico
10.2011 - 11.2012
- Manati, puerto rico
- in charge of the opening of the 7th store at the Puerto Rico Market
- Including recruiting, store set up & training to new associates
- Exceeded store sales plan
- Obtained excellent results at annual Your Voice, associate survey.
Operations Manager
Burlington Stores, Inc.
Bayamon, PR , Puerto Rico
08.2011 - 10.2011
- Bayamon, puerto rico
- N charge of all operations and store set up for the 5th store at the Puerto Rico
- Arket
- Recruit and train over 200 associates including the management team.
Operation Manager
Burlington Stores, Inc.
Ponce, PR, Puerto Rico
01.2011 - 08.2011
- Ponce, puerto rico
- N charge of all operations and store set up for the 4th store at the Puerto Rico
- Arket
- Recruit and train over 150 associates
- Exceeded store sales plan,customer service scores, manage payroll and KPIs.
Regional Tire & Service Manager
Advance Auto Parts
Carolina, PR , Puerto Rico
11.2008 - 04.2010
- Maximized Sales, service and productivity for Tire and Service Centers chain operation in Puerto Rico and the USVI generating over 25M annually in direct business
- In charge of 25 tire and service centers.
Division Manager
Advanced Auto Parts
Carolina, PR , Puerto Rico
12.2002 - 11.2008
- P&L accountability (sales profits, gross margin,payroll, shrink & expense controls) and manage performance of 11 stores with annual sales ranging from 36M to 37M
- Lead development and implementation of regional business strategies consistent with corporate roadmap
- Create demographically defined promotions and special offers creating traffic to individual stores
- Monitor KPIs across the division creating individual plans and follow up to the stores in need.
Education
BBA - Marketing
PR Interamerican University
Ponce, PR 05.1995
Skills
- Business Development
- Operations management
- Leadership skills
- Business administration
Timeline
District Manager
Burlington Stores, Inc
07.2017 - Current
Store Manager V
Burlington Stores, Inc.
05.2013 - 07.2017
Store Manager
Burlington Stores, Inc.
11.2012 - 05.2013
Store Manager
Burlington Stores, Inc.
10.2011 - 11.2012
Operations Manager
Burlington Stores, Inc.
08.2011 - 10.2011
Operation Manager
Burlington Stores, Inc.
01.2011 - 08.2011
Regional Tire & Service Manager
Advance Auto Parts
11.2008 - 04.2010
Division Manager
Advanced Auto Parts
12.2002 - 11.2008
BBA - Marketing
PR Interamerican University
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