Kennith Driver

Store Manager

The Duke of Oil

Plymouth, IN

11.2015 - Current

Monitored inventory levels and placed orders to restock shelves.
Developed strategies to maximize sales and profitability.
Established customer service standards and monitored staff compliance.
Organized promotional events to increase product awareness.
Resolved customer complaints in a timely manner.
Recruited, trained and supervised new employees.
Ensured compliance with safety regulations and company policies.
Analyzed financial data to identify areas of improvement.
Maintained accurate records of employee performance reviews.
Created weekly work schedules for store personnel.
Performed regular price checks to ensure competitive pricing.
Identified opportunities for cost savings through waste reduction initiatives.
Prepared monthly reports on sales figures, expenses, profits.
Developed relationships with suppliers to negotiate better prices.
Updated POS system with new products and promotional offers.
Provided feedback on marketing campaigns to improve effectiveness.
Trained and mentored associates to teach daily tasks and procedures.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Conducted daily store operations, including opening and closing procedures and cash handling.
Managed inventory tracking and physical inventory counts to minimize loss.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored employee performance and identified performance gaps for corrective action.
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Updated and maintained store signage and displays.
Evaluated store performance and incorporated feedback to implement improvement plans.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Answered product questions with up-to-date knowledge of sales and promotions.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.