Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keno Jacobs

Frisco,TX

Summary

Dynamic professional with extensive experience in operations management and customer service at Ignite Towing and Recovery. Proven ability to optimize routes and ensure timely deliveries while maintaining a strong focus on safety. Skilled in problem-solving and effective communication, consistently achieving high customer satisfaction. Flexible and adaptable, ready to tackle new challenges.

Overview

11
11
years of professional experience

Work History

Driver

Pro Tow Wrecker Service
Lewisville, TX
02.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

Sales Associate

Leetek
Dallas, TX
04.2024 - 12.2024

Customer service, recording files, answering emails making sure customers are taking care of in a professional manner..

Driver

Ignite Towing and Recovery
Dallas, TX
04.2015 - 11.2023
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.

Dispatcher

Ignite Towing
Dallas, TX
02.2014 - 11.2023

Answered calls and dispatched calls out to drivers

Operations Manager

Ignite Towing and Recovery
Dallas, TX
02.2014 - 11.2023

Oversea company day to day operations

Education

Arlington Heights
Fort Worth, TX

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Flexible schedule

Timeline

Driver

Pro Tow Wrecker Service
02.2025 - Current

Sales Associate

Leetek
04.2024 - 12.2024

Driver

Ignite Towing and Recovery
04.2015 - 11.2023

Dispatcher

Ignite Towing
02.2014 - 11.2023

Operations Manager

Ignite Towing and Recovery
02.2014 - 11.2023

Arlington Heights
Keno Jacobs