Kenshin Santamaria
Orlando
Summary
Experienced professional in the service industry, excelling in collaborative positions within fast-paced settings. Demonstrated track record of enhancing operational efficiency and elevating customer satisfaction levels. Committed to teamwork, adaptable to changing circumstances, with exceptional communication and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Crew Member
Universal Studios
11.2024 - Current
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Operated point-of-sale systems efficiently, processing transactions with accuracy and speed.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
BOH Supervisor
Burger Fi Lake Nona
06.2023 - 11.2024
BOH/FOH and prep
Burger Fi Lake Nona
10.2022 - 06.2023
juicer
Sam’s club
09.2021 - 08.2022
cashier
Exploria stadium
01.2021 - 08.2021
Education
High School -
Lake Nona high school
01.2023
Skills
- Customer service
- Self-discipline
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Cleaning and sanitizing
Certification
- ServSafe certification (manager certification) 2024
- ServSafe Certification for successfully completing the standards set forth for the ServSafe Food Protection Manager Certification Examination, which is accredited by the ANSI (American National Standards Institute) National Accreditation Board (ANAB): Conference for Food Protection (CFP).
- Certificate Number: 25932349
- Exam Form Number: 10856
- Date of Examination: 2024-07-15
- Date of Expiration: 2029-07-15
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Crew Member
Universal Studios
11.2024 - Current
BOH Supervisor
Burger Fi Lake Nona
06.2023 - 11.2024
BOH/FOH and prep
Burger Fi Lake Nona
10.2022 - 06.2023
juicer
Sam’s club
09.2021 - 08.2022
cashier
Exploria stadium
01.2021 - 08.2021
High School -
Lake Nona high school
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