Kenyetta Moorehead
Yazoo City,MS
Overview
8
8
years of professional experience
Work History
Retail Sales Consultant
Prime Communications-AT&T
09.2017 - Current
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Trained new employees on store policies, procedures, and best practices for superior customer service.
- Analyzed sales data to optimize strategies for reaching target demographics more effectively.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Oversaw deposits, processed financial transactions and maintained inventory.
E-911 Dispatch
Yazoo County Board of Supervisors
04.2016 - 08.2017
- Reduced response times by streamlining communication protocols between officers and central command.
- Enhanced security measures by implementing an efficient dispatch system for timely officer deployment.
- Coordinated effectively with local law enforcement agencies during crisis situations, facilitating a unified response.
- Maintained accurate logs of incidents and dispatched officers, ensuring proper documentation for future reference.
- Leveraged two-way radio or telephone to dispatch security officers or other personnel.
Education
Human Resources - Human Resources Management
Virginia College
Jackson, MS04.2005
Skills
Customer Satisfaction
Verbal Communication
Technical skills
Sales Development
Upselling strategies
Product Recommendations
Handling Customer Complaints
Building rapport
Cash Handling
Teamwork
POS system operations
Timeline
Retail Sales Consultant
Prime Communications-AT&T
09.2017 - Current
E-911 Dispatch
Yazoo County Board of Supervisors
04.2016 - 08.2017
Human Resources - Human Resources Management
Virginia College
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