Keren Canales
Virginia Beach,VA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
London Bridge Baptist Church
2022.09 - 2023.10
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Guest Service Representative
Target
2021.12 - 2022.05
- Enhanced guest satisfaction by providing exceptional customer service at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest convenience.
- Assisted guests with reservation modifications, resolving any issues promptly and professionally.
- Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Education
Bachelor of Science - Nursing
Liberty University
Lynchburg, VA06.2026
High School Diploma -
Tallwood High School
Virginia Beach, VA06.2023
Skills
- Office Administration
- Appointment Scheduling
- Clerical Support
- Writing Reports
- Administrative Support
- Customer Service
- Spanish Fluency
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
London Bridge Baptist Church
2022.09 - 2023.10
Guest Service Representative
Target
2021.12 - 2022.05
Bachelor of Science - Nursing
Liberty University
High School Diploma -
Tallwood High School
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