Kervin Antonio
Chula Vista,CA
Summary
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and teamwork. Proven ability to adapt quickly in fast-paced environments while maintaining high standards of cleanliness and safety. Strong problem-solving skills complemented by effective communication, ensuring optimal customer experiences and operational efficiency.
Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.
Overview
2026
2026
years of professional experience
Work History
Crew Member
McDonald's
- Assisted with food preparation, adhering to hygiene standards and recipes.
- Operated point-of-sale systems accurately during transactions and cash handling.
- Collaborated with team members to achieve service goals during peak hours.
- Learned operational procedures quickly, adapting to fast-paced work environment.
- Followed safety protocols to ensure compliance and minimize risks on site.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted other team members to achieve goals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Team Associate
Walmart
2022 - Current
- Assisted team members in daily operational tasks, ensuring smooth workflow and efficient collaboration.
- Supported project coordination by tracking deadlines and facilitating communication among team members.
- Adapted to changing priorities while maintaining focus on team objectives and deliverables.
- Organized documentation and processes, improving accessibility for team members and stakeholders.
- Executed routine administrative tasks with attention to detail, enhancing overall office efficiency.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Worked different stations to provide optimal coverage and meet production goals.
- Resolved issues quickly to maintain productivity goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
High School Diploma -
Otay Senior High
Chula Vista, CA06-2022
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Problem-solving
- Clear communication
- Cash handling
- Cleaning
- Self-discipline
- Cleaning and sanitizing
- Taking orders
- Basic math
- Initiative and Self-motivation
- Safety awareness
- Verbal and written communication
- Heavy lifting
- Learning agility
- Safety
- Valid Driver's license
- Visual communication
- Complex Problem-solving
- Creativity and innovation
- Inventory restocking
- Supplies monitoring and restocking
Languages
English
Native or Bilingual
Timeline
Crew Member
McDonald's
Team Associate
Walmart
2022 - Current
High School Diploma -
Otay Senior High