Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Kervy Cruz

Waipahu,HI

Summary

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Sales Specialist

Spectrum
Honolulu, HI
05.2023 - Current
  • Created customized presentations for potential customers.
  • Educated customers on product features and technical details to highlight benefits.
  • Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Demonstrated product features to align with customer needs.

Sales Manager

Walmart
Honolulu, Hawaii
07.2020 - 07.2022
  • Developed and implemented sales strategies to increase market share.
  • Created and presented monthly reports to management on sales performance.
  • Managed daily operations of sales department, including supervision of staff members.
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Provided technical support for customers when needed, answering questions about product features and capabilities.

Sales Associate

AT&T Wireless
Honolulu, HI
04.2018 - 06.2020
  • Greeted customers, identified their needs, and provided product recommendations.
  • Provided customer service by answering questions about products and services.
  • Maintained up-to-date knowledge on new products and services offered by the company.
  • Informed customers about promotions and special offers from the company.
  • Answered store and merchandise questions and led customers to wanted items.

Education

High School Diploma -

Waipahu High School
Waipahu, HI
05-2012

Skills

  • Sales strategy development
  • Upselling and Cross Selling
  • Sales expertise
  • Client Relations
  • Exceeds sales goals
  • B2B sales and customer service
  • Energetic self-starter
  • Outgoing Personality
  • Teamwork and Collaboration
  • Sales Goals Attainment
  • Flexible Schedule
  • Time Management
  • Product Recommendations

Accomplishments

  • 2X Top # 1 seller (At&t)
  • 4x Straight Rank #1 in store (Spectrum)

Languages

Tagalog
Native/ Bilingual

Timeline

Sales Specialist

Spectrum
05.2023 - Current

Sales Manager

Walmart
07.2020 - 07.2022

Sales Associate

AT&T Wireless
04.2018 - 06.2020

High School Diploma -

Waipahu High School

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Kervy Cruz