KEVIN CERVENKA
CORPUS CHRISTI,TX
Summary
Seasoned Bar Manager with history of success in all areas of restaurant operations. Hardworking and resourceful with attention to detail and organized nature. Ready to take on new challenges with role with industrial machining apprenticeship
Overview
23
23
years of professional experience
Work History
Bar Manager
Landry's
05.2022 - Current
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Maintained up-to-date knowledge of industry trends and competitor offerings to stay ahead of the curve in the market space.
- Handled customer complaints professionally, resolving issues promptly and effectively.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Managed financial aspects of the business, including budgeting, forecasting, and reporting.
- Implemented cost control measures to maximize profit margins without compromising on quality or service levels.
Bar Manager / Mixologist
Gracia Mexican Cantina
10.2016 - 02.2018
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
Bartender / Trainer
Joes Crab Shack
05.2016 - 10.2016
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Promoted a culture of teamwork among bartenders by organizing regular collaboration meetings and fostering open communication channels.
Bartender/Mixologist
The Post at Lamar park
11.2015 - 05.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender(Supervisor)/Trainer
Joes Crab Shack
02.2002 - 05.2016
Education
Architectural Engineering - undefined
Del Mar College
01.2001
High School - undefined
Tuloso-Midway High School
01.1999
Skills
- Team leadership
- Problem-solving
- Supervisory experience
- Dedicated and strong work ethic
- Fast learner
Timeline
Bar Manager
Landry's
05.2022 - Current
Bar Manager / Mixologist
Gracia Mexican Cantina
10.2016 - 02.2018
Bartender / Trainer
Joes Crab Shack
05.2016 - 10.2016
Bartender/Mixologist
The Post at Lamar park
11.2015 - 05.2016
Bartender(Supervisor)/Trainer
Joes Crab Shack
02.2002 - 05.2016
Architectural Engineering - undefined
Del Mar College
High School - undefined
Tuloso-Midway High School