Kevin DeNunzio
Boynton Beach,FL
Summary
Obtain a full-time position where I can continue to apply my skills in order to exceed the goals and objectives of the organization, as well as establish performance goals to meet efficiency levels, sales targets, and quality assurance standards
Overview
7
7
years of professional experience
Work History
Server
Elisabetta's Ristorante
West Palm Beach, FL
09.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Old Key Lime House
Lantana, FL
06.2021 - 09.2022
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Served food and beverages to patrons and immediately remedied issues with orders.
Buisness Development - Team Lead
James Martin Chevrolet
Detroit, MI
11.2020 - 06.2021
- Developed and implemented strategies for increasing customer base and expanding market presence.
- Directed the team in identifying new customers through research and outreach efforts.
- Conducted trainings to educate staff on best practices for client engagement and lead generation.
- Facilitated communication between internal departments to ensure timely delivery of products and services.
Credit Analyst
Credit Acceptance
Southfield, MI
01.2018 - 11.2020
- Reviewed and analyzed financial statements of potential borrowers to determine credit worthiness.
- Conducted detailed analysis of customers' liquidity, capital structure, borrowing capacity and debt serviceability.
- Provided recommendations regarding loans applications based on sound credit evaluation principles.
- Interpreted complex financial data such as balance sheets, cash flow statements and income statements.
- Communicated regularly with borrowers throughout the application process.
Education
Some College (No Degree) -
Macomb Community College
Warren, MISkills
- Order Management
- Guest Engagement
- Safe Food Handling
- Liquor, wine, and food service
- Relationship Management
- Microsoft Office
- Reynolds & Reynolds
- VIN Solutions
Languages
Spanish
Native/ Bilingual
Italian
Limited
Timeline
Server
Elisabetta's Ristorante
09.2022 - Current
Server
Old Key Lime House
06.2021 - 09.2022
Buisness Development - Team Lead
James Martin Chevrolet
11.2020 - 06.2021
Credit Analyst
Credit Acceptance
01.2018 - 11.2020
Some College (No Degree) -
Macomb Community College
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