Kevin Jeffcoat
Saint Cloud,FL
Summary
A seasoned professional with a diverse background, having worked across various industries and risen from entry-level positions to leadership roles. Known for my team player mentality and go-getter attitude, I am dedicated to driving success and fostering collaboration in every environment I join.
Overview
12
12
years of professional experience
Work History
Regional Property Manager
Infinity BH LLC
01.2024 - 07.2024
- Conducted regular site visits to evaluate property conditions, identifying areas requiring improvements or repairs before escalating into larger issues.
- Oversaw capital improvement projects, coordinating with contractors to ensure timely completion within budget constraints.
- Coached on-site property management teams to improve leasing skills, leading to higher conversion ratios from prospect inquiries to signed leases.
- Increased tenant satisfaction by addressing concerns promptly and maintaining open lines of communication through regular meetings and newsletters.
- Reduced maintenance costs by establishing preventive maintenance programs and vendor contract negotiations.
Community Property Manager
Infinity Bh LLC
12.2022 - 01.2024
- Supervised maintenance staff to ensure timely completion of work orders, maintaining a high level of resident satisfaction.
- Streamlined administrative processes for efficient rent collection and accurate record keeping.
- Reduced delinquencies by implementing effective rent-collection strategies and working closely with tenants experiencing financial difficulties.
- Trained and mentored new staff members to ensure consistent delivery of exceptional property management services across the team.
- Coordinated move-ins/move-outs efficiently for minimal vacancy periods – maximizing rental income potential.
Asst. Property Manager
Infinity BH LLC
01.2021 - 12.2022
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
Loan Officer
The Mortgage Firm-Saint Cloud Branch
01.2020 - 01.2021
- Verified the information provided on applications to obtain more information if missing data or mistakes are present
- Communicated with customers
- Such as their assets, salaries, debts and employment status
- Collected data from customers, such as their assets, salaries, debts and employment status
- Reviewed file documentation for missing or erroneous information
- Verifies information about applicant history with credit bureaus and other agencies so the lender can approve or deny the loan
- Remain aware of loan application deadlines and inform customers about them.
Leasing Consultant / Leasing Manager
BH Management (The Standard at 2690)
01.2017 - 01.2020
- Provided Flawless customer service via telephone with Prospects and Residents
- Created Lease Documentation and entering each prospect, following fair housing laws
- Inputting maintenance request, follow up with residents to make sure concerns where properly addressed
- Leasing software used- YARDI, Bluemoon, CRM.
New Car Sales Consultant
Fitzgerald Auto Mall Of Clearwater
08.2012 - 05.2016
- Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
- Responded to customer enquiries via telephone and email.
- Demonstrated vehicles and features, and conduct test drives.
- Offered comprehensive knowledge of vehicle operations and brand features.
- Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
- Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
Education
High School Diploma -
Christ Centered Academics
Saint Cloud05.2008
Skills
Document Preparation
Asset Management
Sales management
Business Planning
Property Operations
Customer Relations
Dispute Handling
Marketing and Advertising
Employee Mentoring
Creative and Adaptable
References
- Mordechai Benzaquen - 786-219-9706
- Angela Lentsch, 813-504-0899
- Madelaine Rodriguez- 561-329-0178
Timeline
Regional Property Manager
Infinity BH LLC
01.2024 - 07.2024
Community Property Manager
Infinity Bh LLC
12.2022 - 01.2024
Asst. Property Manager
Infinity BH LLC
01.2021 - 12.2022
Loan Officer
The Mortgage Firm-Saint Cloud Branch
01.2020 - 01.2021
Leasing Consultant / Leasing Manager
BH Management (The Standard at 2690)
01.2017 - 01.2020
New Car Sales Consultant
Fitzgerald Auto Mall Of Clearwater
08.2012 - 05.2016
High School Diploma -
Christ Centered Academics
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