Kevin Ramirez
Associate Manager
El Paso,TX
Work Preference
Summary
Dynamic Associate Manager at Franklin Mountain/La Madeleine with a proven track record in staff management and operational efficiency. Successfully led a sales team, enhancing performance through motivational coaching and strategic inventory control. Recognized for fostering employee engagement and driving process improvements that elevated customer satisfaction and team productivity.
Overview
4
4
years of professional experience
Work History
Associate Manager
Franklin Mountain/ La Madeleine
04.2022 - Current
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Mentored junior staff on best practices and process improvements, fostering team development.
- Conducted regular performance reviews to assess team productivity and areas for improvement.
- Prepared detailed reports on sales metrics to inform strategic decision-making processes.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Established quality control measures that enhanced product consistency and customer satisfaction.
- Oversaw training and onboarding process for all newly hired employees within La Madeleine.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Conducted performance evaluations and provided constructive feedback to employees.
- Established team priorities, maintained schedules and monitored performance.
Education
Associate of Arts - Criminal Justice
El Paso Community College
El Paso, TX05-2026
Skills
- Staff management
- Team leadership
- Task delegation
- Money handling
- Employee scheduling
- Adaptability and flexibility
- Recruitment and hiring
- Sales forecasting
- Employee engagement
- Operations management
- Staff training and development
- Control in inventory
Languages
Spanish
English
Interests
- Outdoor Recreation
- Baking
- Volunteering for community initiatives to give back to local communities and make a positive impact
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Associate Manager
Franklin Mountain/ La Madeleine
04.2022 - Current
Associate of Arts - Criminal Justice
El Paso Community College