Kevin E Zephaniah
West Seneca,NY
Summary
OBJECTIVE:. Motivated Sales Professional with history leading teams in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits.
PROFILE: Knowledge of MS Word, PowerPoint; highly organized and efficient worker. Experience in sales, marketing, counseling and customer service. Detail-oriented, dependable and multitasking.
Overview
13
13
years of professional experience
Work History
Sales Professional
West Herr Chevrolet of
Hamburg, NY
01.2017 - Current
- Making outbound Phone calls through means of prospecting
- Building and maintaining customer relationships
- Managing client's personal information
- Address/Resolved customer concerns in professional manner
Sales Professional
Robert Basil Buick GMC Cadillac
Orchard Park, NY
01.2016 - 01.2017
- Assessing customers wants and needs
- Tailored vehicle presentations, according to customers wants and needs
- Detail oriented investigations suited to customer qualifications, via district guidelines
- Building and maintaining detailed customer-based book of business
- Maintaining company guidelines through delivering great customer satisfaction.
- Applied prospecting expertise to generate and pursue leads, setting up appointments and site visits to maintain budding relationships
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Reached performance objectives and generated over $8.9 in sales
Representative
Paragon Honda Northern
, NY
01.2011 - 01.2014
- Attending to specifications that customer’s need is met
- Meeting sales quotas established by dealership
- Pricing Parameters established by dealership-closing deal
- Pre-qualifying prospects who express serious interest in purchasing vehicle.
- Initiated effective sales techniques and drove product sales to over $4.3 MD
King Teleservices Inc
Long Island City
03.2010 - 09.2010
- Identify potential clients through targeted prospecting, cold calling and networking
- Introduced new product ideas to marketing team based on client needs and initiated sale
- Develop and maintain client relationships by personally contacting each client monthly
- Address client grievances with management, and recommend solutions
Sales Associate
Sears Roebuck & Company
Lakeview, NY
01.2007 - 01.2009
- Monitored inventory and ensured presentable sales floor
- Communicated with customers to ascertain their needs, tastes, and budget
- Addressed/Resolved customer issues, concerns and inquiries in professional manner
- Generated high level of sales and customer loyalty
- Assisted in preventing theft and maintaining area secure.
- Trained and developed new sales team associates in products, selling techniques and company procedures
Associate
Antauns Community Newspaper
Long Island, NY
01.2006 - 01.2007
- Obtained and sorted newspaper for delivery
- Maintained steady flow of heavy machinery
- Filled and refilled ink machinery
- Maintained a clean and sanitary work atmosphere
- Delivery required material upon request.
Education
Bachelor of Science - Business Administration And Management
Western Governors University
Salt Lake City, UTSkills
- Client presentations
- Sales and marketing strategies
- Stocking and replenishing
- Point of sale operation
- Lead Generation
- Business Development
- Customer Relations
- Client Service
- Interpersonal communication skills
- Account development
- Product and service sales
Timeline
Sales Professional
West Herr Chevrolet of
01.2017 - Current
Sales Professional
Robert Basil Buick GMC Cadillac
01.2016 - 01.2017
Representative
Paragon Honda Northern
01.2011 - 01.2014
King Teleservices Inc
03.2010 - 09.2010
Sales Associate
Sears Roebuck & Company
01.2007 - 01.2009
Associate
Antauns Community Newspaper
01.2006 - 01.2007
Bachelor of Science - Business Administration And Management
Western Governors University
Similar Profiles
Elias CookElias Cook
Express Service Technician at West Herr ChevroletExpress Service Technician at West Herr Chevrolet
Antonio AdrianAntonio Adrian
Lot Attendant at West Herr Chevrolet Of East SyracuseLot Attendant at West Herr Chevrolet Of East Syracuse
Theresa MazurekTheresa Mazurek
Service Advisor at West Herr Ford Of AmhestService Advisor at West Herr Ford Of Amhest