Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevya Wilson

Seagoville

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

5
5
years of professional experience

Work History

Leasing Specialist

Live at Grandscape
02.2024 - Current
  • Market properties for lease by responding to inquiries, leading tours, and highlighting community features to prospective tenants.
  • Respond to internet leads and relay information to prospects via phone and in person
  • Contribute to optimizing occupancy while maximizing leased rent.
  • Process lease applications, verify applicant information (income, rental history), and conduct background checks to ensure compliance with community standards.
  • Strong verbal communication, active listening, and relationship-building skills to interact effectively with prospects and residents.
  • Assist with planning and hosting of resident events.
  • Contribute to the general upkeep and cleaning of office, common areas and model.
  • Maintain thorough product knowledge of the property and competition.
  • Perform various administrative tasks.
  • Inspect units on a quarterly basis as well as prior to move-in.
  • Provide assistance with all of the move in and move out. Assist with collecting all deposits and/or fees associated with move-in.

Office Administrator

Earthbound Trading Company
01.2023 - 02.2024
  • Answered phones professionally while providing accurate information about company products or services.
  • Provided customer service support, responding to inquiries in a timely manner.
  • Processed invoices, payments, and incoming and outgoing mail.
  • Developed and implemented office procedures to improve efficiency and accuracy of administrative tasks.
  • Maintained databases for tracking employee information, inventory control records and other organizational data.
  • Managed accounts payable and processes, including invoicing customers and vendors.
  • Ordered supplies as needed while adhering to budget constraints.

Financial Aid Advisor

OGLE Hair skin and Nails
10.2020 - 04.2022
  • Advised students on financial aid options and eligibility criteria.
  • Processed financial aid applications, ensuring compliance with federal regulations.
  • Reviewed and verified documentation for accuracy and completeness before awarding aid.
  • Developed resources to assist students in understanding their financial obligations.
  • Ensured compliance with state, federal, and institutional regulations governing the distribution of financial aid by maintaining up-to-date knowledge of all relevant policies and procedures.
  • Coordinated efforts with admissions office to ensure seamless integration of financial aid information into recruitment materials and events.


Education

High School Diploma -

Plano High School

Skills

  • Goal oriented
  • Telephone and email etiquette
  • Relationship building and rapport
  • Proficient in Microsoft
  • Team collaboration
  • Customer service expertise

Timeline

Leasing Specialist

Live at Grandscape
02.2024 - Current

Office Administrator

Earthbound Trading Company
01.2023 - 02.2024

Financial Aid Advisor

OGLE Hair skin and Nails
10.2020 - 04.2022

High School Diploma -

Plano High School

Similar Profiles

CREATE PROFILE