Keyera Joseph
Virginia Beach,VA
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and training. Skilled in cash handling and POS systems, I enhanced onboarding efficiency and improved team performance through effective workshops. Recognized for fostering collaboration and maintaining high standards of safety compliance, ensuring exceptional shopping experiences.
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's
09.2025 - Current
- Delivered exceptional customer service by efficiently taking orders and processing transactions.
- Maintained the cleanliness and organization of workstations to ensure food safety compliance.
- Collaborated with team members to optimize workflow during peak hours, enhancing service speed.
- Trained new crew members on operational procedures and customer service standards.
Salesfloor Academy Trainer
Walmart
07.2023 - 05.2025
- Developed and delivered training programs for new associates, enhancing onboarding efficiency.
- Facilitated workshops to improve product knowledge and customer service skills among team members.
- Collaborated with management to identify training needs and implement solutions for performance improvement.
- Evaluated training effectiveness through feedback and assessments, ensuring continuous enhancement of materials.
Cashier
Walmart
01.2023 - 05.2025
- Processed customer transactions efficiently using POS systems, ensuring accurate cash handling.
- Maintained the cleanliness and organization of checkout areas to enhance customer experience.
- Assisted in training new cashiers on store policies and procedures for optimal service delivery.
- Resolved customer inquiries and complaints promptly, fostering positive shopping experiences.
Education
High School Diploma -
Green Run High School
Virginia Beach, VA06-2021
Skills
- Customer service
- Cash handling
- POS systems
- Order processing
- Team collaboration
- Transaction accuracy
- Communication skills
- Safety compliance
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Taking orders
- Cleaning and sanitizing
Timeline
Crew Member
McDonald's
09.2025 - Current
Salesfloor Academy Trainer
Walmart
07.2023 - 05.2025
Cashier
Walmart
01.2023 - 05.2025
High School Diploma -
Green Run High School