Hi, I’m
Keylia Freymann
college student/Dancer
Yelm,WA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
years of professional experience
Work History
Buffalo Wild Wings
Server
12.2021 - 01.2023
Job overview
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Answered customers' questions, recommended items and recorded order information.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Inspected dishes and utensils for cleanliness.
Tacoma Arts Live
Internship Student
07.2022 - 08.2022
Job overview
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Analyzed problems, identified solutions and made decisions.
- Achieved management recognition by designing and implementing special project during internship.
South Bay Dance Company
Competitive Dancer
08.2017 - 08.2020
Job overview
- Incorporated variety of movement styles into percussive dance routines for stage performance.
- Developed professional relationships with different dance professionals, choreographers and performers by actively listening and effectively communicating.
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Performed eye-catching jazz and hip hop routines at theme parks.
- Performed interpretive routines to Contemporary music at Las Vegas.
Education
University of IdahoMoscow, ID
No Degree from Business Marketing/Entrepreneurship
05.2025
Pierce CollegeOnline
No Degree from Business Marketing/Entrepreneurship
05.2025
Skills
- Menu Memorization
- Quality Control
- Dining Customer Service
- Order Accuracy
- Server Training
- Special Dietary Requirements
Timeline
Internship Student
Tacoma Arts Live
07.2022 - 08.2022
Server
Buffalo Wild Wings
12.2021 - 01.2023
Competitive Dancer
South Bay Dance Company
08.2017 - 08.2020
University of Idaho
No Degree from Business Marketing/Entrepreneurship
Pierce College
No Degree from Business Marketing/Entrepreneurship
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