Summary
Overview
Work History
Education
Skills
Timeline
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Keyrian Hills

Shreveport,LA

Summary

Proven leader and efficient team player, excelled in customer service and problem-solving at Chipotle, earning multiple positive Yelp reviews. Demonstrated exceptional time management and interactive communication, contributing to increased sales and customer retention. Skilled in using technology for inventory and order accuracy, ensuring operational excellence without exceeding a 1% error rate.

Overview

4
4
years of professional experience

Work History

Crew Member

Chipotle
05.2024 - Current
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Observed customer purchases in line and differentiated between standard portions.
  • Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Crew Member

Five Guys
02.2023 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Became familiar with products to answer questions and make suggestions.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Cashier

Brookshire Grocery
02.2021 - 06.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Built relationships with customers to encourage repeat business.

Loader and Unloader

Lowes Home Improvment
10.2023 - 01.2024
  • Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
  • Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
  • Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.

Education

Southeastern Louisiana University
Hammond, LA

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Interactive communication skills
  • Leadership Qualities

Timeline

Crew Member

Chipotle
05.2024 - Current

Loader and Unloader

Lowes Home Improvment
10.2023 - 01.2024

Crew Member

Five Guys
02.2023 - Current

Cashier

Brookshire Grocery
02.2021 - 06.2024

Southeastern Louisiana University

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Keyrian Hills