Kezia Durias
Phoenix,AZ
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
5
5
years of professional experience
Work History
Deli Clerk
Frys Food
02.2023 - Current
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Front End Associate
Walmart
12.2021 - 11.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Sales Associate
Ross Dress For Less
06.2021 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
Beauty Sales Associate
Remy Co
02.2020 - 03.2021
- Increased beauty product sales by providing personalized consultations and recommendations to clients.
- Enhanced customer satisfaction through effective product demonstrations and makeup application techniques.
- Boosted store revenue by cross-selling complementary beauty products and services.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Call Center Representative
Dynata
08.2019 - 10.2019
- Responded to customer calls and emails to answer questions about products and services.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
Counter Service Pizza Maker
Domino's Pizza
05.2019 - 08.2019
- Enhanced customer satisfaction by preparing high-quality pizzas and maintaining a clean work area.
- Streamlined order fulfillment by effectively managing multiple tasks such as dough preparation, topping assembly, and oven monitoring.
- Delivered consistent results with proper portioning of ingredients to ensure quality taste and reduced food waste.
Education
High School Diploma -
Tempe High School
Tempe, AZ05.2019
Skills
- Register Operations
- Product Merchandising
- Customer Service
- Cleanliness and Sanitation
- Strong Work Ethic
- Honesty and Integrity
- Reliability
- Effective communication
Timeline
Deli Clerk
Frys Food
02.2023 - Current
Front End Associate
Walmart
12.2021 - 11.2022
Sales Associate
Ross Dress For Less
06.2021 - 08.2021
Beauty Sales Associate
Remy Co
02.2020 - 03.2021
Call Center Representative
Dynata
08.2019 - 10.2019
Counter Service Pizza Maker
Domino's Pizza
05.2019 - 08.2019
High School Diploma -
Tempe High School
Similar Profiles
Henry NuttingHenry Nutting
Produce Department Manager at Frys FoodProduce Department Manager at Frys Food
Lexus LopezLexus Lopez
Starbucks Assistant Manager at Frys FoodStarbucks Assistant Manager at Frys Food
Javyn ErwingJavyn Erwing
Produce Manager at Frys FoodProduce Manager at Frys Food
Misael CampaMisael Campa
Courtesy Clerk at Frys FoodCourtesy Clerk at Frys Food
Theo NguyenTheo Nguyen
Host/Cashier at Pacific Seafood BuffetHost/Cashier at Pacific Seafood Buffet